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Effective Date: October 15, 2025

Company Name: Lovinolive Inc (Doing Business As: FIMULL)
Registration Number: 2024-001569952
Address: 2501 Chatham Rd #4088, Springfield, Illinois 62704, United States
EIN Number: 33-2378133
Phone: +1 213-548-1213
Email: support@fimull.com
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

1. Introduction

At FIMULL, we prioritize safe, reliable, and professional installation of all our house lighting products. This policy provides comprehensive guidance for customers, including:

  • When professional installation is recommended
  • How to prepare for installation
  • Installation types and procedures
  • Liability and safety considerations
  • Warranty implications

By purchasing or using products from https://fimull.com/, customers agree to the terms of this policy.

2. Types of Installation

FIMULL products may require different levels of installation:

  • Basic Installation – Plug-in or battery-powered lights that can be safely set up without professional assistance.
  • Intermediate Installation – Wall-mounted or ceiling fixtures requiring basic electrical knowledge.

Professional Installation – Complex systems, including:

  • Hardwired ceiling fixtures
  • Smart lighting integrations
  • Multi-circuit or high-voltage setups

Professional installation is strongly recommended for intermediate and advanced products to ensure safety and maintain warranty coverage.

3. DIY Guidance and Precautions

Customers may perform basic plug-and-play installation for products rated safe for DIY use.

Before DIY installation:

  • Read the manufacturer instructions carefully
  • Turn off power sources before starting
  • Avoid forcing or modifying components
  • Test product functionality before permanent installation

Improper DIY installation may void the warranty and create safety hazards.

4. Pre-Installation Preparation

  • Verify that the installation site meets product requirements (e.g., voltage, clearance, structural support).
  • Gather all tools, mounting hardware, and safety equipment.
  • Ensure accessibility for the installer, particularly for ceiling or wall-mounted units.
  • Remove obstacles and protect floors and furniture.

5. Scheduling Professional Installation

  • Customers may hire a licensed electrician or certified installer.
  • FIMULL can provide a list of recommended professionals in the USA and Germany/EU upon request.
  • Confirm appointment date, installation scope, and estimated cost directly with the installer.
  • FIMULL is not responsible for labor costs unless part of a specific service package.

6. Installation Process & Safety

Professional installers should follow these guidelines:

  • Follow manufacturer instructions and local electrical codes
  • Ensure power is turned off before starting installation
  • Use only included or approved components
  • Test all circuits, switches, and lighting functionality after installation
  • Document installation for warranty purposes

7. Post-Installation Testing & Troubleshooting

After installation, verify:

  • Proper function of all lights and controls
  • Secure mounting and electrical connections
  • Smart system integrations (if applicable)

Troubleshooting may include:

  • Resetting smart devices
  • Checking circuit breakers
  • Inspecting wiring for loose connections

Customers should contact FIMULL Support for guidance before attempting advanced troubleshooting.

8. Customer Responsibilities

  • Provide a safe and accessible installation environment
  • Hire qualified professionals for complex installations
  • Follow local codes and regulations
  • Retain installation records, receipts, and photos for warranty claims
  • Avoid unauthorized modifications to products

9. Liability & Risk Disclaimer

FIMULL is not responsible for:

  • Injuries or property damage from improper installation
  • Costs of professional installation unless included in a service offer
  • Product malfunctions caused by DIY errors or environmental factors

Using licensed professionals minimizes risks and ensures compliance with safety standards.

10. Warranty Integration

  • Proper professional installation ensures full warranty coverage.
  • DIY installations of products requiring professional setup may void the warranty.
  • FIMULL may request proof of installation when processing warranty claims.

11. Environmental & Local Compliance (Germany/EU)

  • Installations must comply with EU electrical safety directives and local building codes.
  • Customers are responsible for any permits, inspections, or certifications required in Germany or the EU.
  • Environmental factors such as moisture, temperature, and power fluctuations are not covered by warranty.

13. Shipping & Installation

  • Products shipped to Germany require adherence to local voltage, wiring, and safety standards.
  • Customers are responsible for coordinating licensed installers locally.
  • FIMULL may assist with guidance but does not cover international labor costs, customs, or import duties.

14. Updates to Policy

FIMULL may revise this policy to reflect:

  • New product lines
  • Updated installation requirements or safety standards
  • Regulatory changes in the USA or EU

Updated policies are posted on https://fimull.com/ with a revised Effective Date.

Continued use of the website or products constitutes acceptance of updates.

15. Contact Information

For questions about professional installation:

Company Name: Lovinolive Inc (Doing Business As: FIMULL)
Registration Number: 2024-001569952
Address: 2501 Chatham Rd #4088, Springfield, Illinois 62704, United States
EIN Number: 33-2378133
Phone: +1 213-548-1213
Email: support@fimull.com
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

Response time: 24–48 business hours