Terms of service

Effective Date: October 15, 2025
Website: https://fimull.com

Company Name: Lovinolive Inc (Doing Business As: FIMULL)
Registration Number: 2024-001569952
Address: 2501 Chatham Rd #4088, Springfield, Illinois 62704, United States
EIN Number: 33-2378133
Phone: +1 213-548-1213
Email: support@fimull.com
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

By accessing or using https://fimull.com/ you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Definitions

“Company” refers to Lovinolive Inc, doing business as FIMULL.
“Customer” refers to any individual or entity purchasing products from FIMULL.
“Products” include all house lighting items sold via https://fimull.com/
“Website” refers to https://fimull.com/ and any related services or pages.

2. Account Registration

Customers may create an account to simplify purchases and track orders.
You agree to provide accurate, complete, and current information during registration.
Account access is personal and non-transferable; you are responsible for all activity under your account.

3. Order Process

All orders are subject to acceptance by FIMULL.

We reserve the right to reject or cancel orders for reasons including:

Product unavailability
Pricing or description errors
Suspected fraudulent activity

Confirmation emails are sent for all successful orders, containing order details and tracking information.

4. Payment Terms and Security

Accepted payment methods: Visa, Master Card, American Express, Maestro, Discover, Diners Club, Union Pay, PayPal, Cartes Bancaires, JCB, Visa Electron
Payments are processed via secure third-party gateways.
Full payment is required at the time of purchase.
FIMULL does not store your financial information.

5. Shipping, Delivery, and Customs

FIMULL ships directly from the USA to all countries.
Shipping costs, handling times, and estimated delivery dates are provided at checkout.
Customers are responsible for customs duties, taxes, and import fees.
Delivery time may vary due to carrier delays, customs inspections, or holidays.

6. Cancellation Policy

Orders can be canceled before shipment by contacting support@fimull.com
Once the order has been shipped, cancellation is no longer possible; customers may return the product per our Return & Refund Policy.
Any refunds for canceled orders are processed according to the original payment method within 7 business days.

7. Returns, Refunds & Exchanges

Governed by our Return & Refund Policy:

Returns accepted for defective, damaged, or incorrect items.
Non-defective returns may require the customer to cover shipping.
Items must be returned in original packaging and condition.

8. Product Warranty

Limited warranty coverage is provided per our Warranty Policy.
Warranty may be voided due to improper installation, misuse, or unauthorized modifications.
Proof of purchase and installation may be required for warranty claims.

9. Professional Installation

Some products require licensed professional installation to ensure safety and maintain warranty coverage.
FIMULL provides guidelines and recommendations but is not responsible for installation labor.
Improper installation may limit liability and void warranties.

10. Limitation of Liability

FIMULL is not liable for:

Indirect, incidental, or consequential damages
DIY installation issues or misuse
Shipping delays or customs issues

Maximum liability is limited to the purchase price of the product.

11. Indemnification

You agree to indemnify and hold harmless FIMULL from claims, damages, or expenses arising from:

Violation of these Terms
Improper use of products
Unauthorized modifications or DIY installations

12. Intellectual Property

All website content, images, logos, and product descriptions are owned by FIMULL or its licensors.
Unauthorized copying, reproduction, or commercial use is prohibited.
Customers may use content only for personal, non-commercial purposes.

13. User Conduct

You agree to:

Use the website lawfully and responsibly
Not engage in fraudulent, abusive, or harmful behavior
Not interfere with the website’s functionality or security

14. Dispute Resolution

Any disputes arising from these Terms will be addressed through good faith negotiations.
If unresolved, disputes may be subject to binding arbitration or court proceedings in Springfield, Illinois, USA.

15. Termination

FIMULL may terminate or suspend your access for violations of these Terms.
Upon termination, all licenses and rights granted to you are immediately revoked.

16. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law rules.
Courts in Springfield, Illinois, shall have exclusive jurisdiction over disputes unless otherwise agreed.

17. Privacy & Data Protection

Personal data is processed according to our Privacy Policy including collection, storage, and GDPR compliance for Germany/EU customers.

18. Updates to Terms

FIMULL may update these Terms at any time.
Updated Terms will be posted on https://fimull.com/policies/terms-of-service with a revised Effective Date.
Continued use constitutes acceptance of updated Terms.

19. Contact Information

For questions regarding Terms & Conditions:

Website: https://fimull.com