Privacy policy

Effective Date: October 15, 2025
Website: https://fimull.com

Company Name: Lovinolive Inc (Doing Business As: FIMULL)
Registration Number: 2024-001569952
Address: 2501 Chatham Rd #4088, Springfield, Illinois 62704, United States
EIN Number: 33-2378133
Phone: +1 213-548-1213
Email: support@fimull.com
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

1. Introduction

At FIMULL, your privacy and trust are our top priorities. This Privacy Policy explains:

What information we collect
How we use and store your information
Your rights and choices
How we protect your personal data

By using our website and services, including shipping to all countries, you consent to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

Name, email address, phone number
Billing and shipping addresses
Payment details (processed securely via payment partners)
Account login information (if applicable)

2.2 Non-Personal Information

Browser type, operating system, and device details
IP address and geolocation data
Website interactions, pages visited, and usage patterns
Cookies, tracking pixels, and analytics data

3. How We Use Your Information

We use your data to:

Process and fulfill orders, including shipping to all countries
Respond to inquiries and provide customer support
Send order updates, promotional offers, and newsletters (if opted-in)
Improve our website, products, and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR Compliance)

For EU/Germany customers, we process your data based on:

Contractual necessity – to fulfill orders and services you requested
Consent – for newsletters, marketing communications, and cookies
Legal obligations – to comply with tax, shipping, and import regulations
Legitimate interests – to improve website functionality and user experience

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Enhance website performance and usability
Track user interactions for analytics
Deliver personalized content and promotions

You may manage or disable cookies via your browser, but some features may be limited.

6. Third-Party Services

Our website may share information with third-party providers, including:

Payment processors – Visa, MasterCard, American Express, PayPal, Maestro, Discover, Diners Club, Union Pay, Cartes Bancaires, JCB, Visa Electron
Shipping carriers – DHL, FedEx, UPS, USPS, and international logistics partners
Analytics & advertising – Google Analytics, social media platforms
Customer support platforms – live chat and email systems

These providers are required to protect your data in compliance with applicable laws.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide services
Comply with legal obligations
Maintain records for warranty, returns, or dispute resolution

After this period, data is securely deleted or anonymized.

8. Security Measures

SSL encryption is used for secure data transmission
Personal information is stored on secure servers
Access to personal data is restricted to authorized personnel only
Regular audits and updates to security protocols ensure protection against unauthorized access

9. Data Breach Protocol

In case of a data breach, FIMULL will:

Notify affected customers promptly via email
Investigate and resolve the breach
Report to appropriate data protection authorities if required under EU/Germany law

10. International Data Transfers

As a USA-based company, data may be stored or processed in the United States.
For customers in all countries, we ensure adequate safeguards to protect your data, such as standard contractual clauses or other GDPR-compliant mechanisms.

11. Your Rights

Customers have the following rights under GDPR:

Access your personal data
Request correction or updates
Request deletion of your data
Object to marketing processing
Withdraw consent at any time
Data portability requests

To exercise these rights, contact support@fimull.com

12. Marketing Communications

You may receive emails, newsletters, and promotions if you opted in.
You can unsubscribe anytime via email or website settings.
We do not share your email with third parties for marketing without consent.

13. Children’s Privacy

Our website is not intended for children under 16
We do not knowingly collect personal data from children
If we learn we have collected data from a child, it will be deleted immediately
14. Analytics and Improvements

We use analytics to:

Monitor website performance and visitor behavior
Improve website navigation, product offerings, and content
Identify trends and optimize marketing strategies

Analytics data is aggregated and anonymized where possible

15. User Consent

By using https://fimull.com/, you consent to:

Collection and use of data as described
Use of cookies and tracking technologies
Communication based on preferences

16. Contact & Complaints

If you have questions or concerns about your personal data, please contact us:

You also have the right to lodge a complaint with your local data protection authority, including in Germany/EU.