California consumers privacy disclosure

Effective Date: October 15, 2025

Company Name: Lovinolive Inc (Doing Business As: FIMULL)
Registration Number: 2024-001569952
Address: 2501 Chatham Rd #4088, Springfield, Illinois 62704, United States
EIN Number: 33-2378133
Phone: +1 213-548-1213
Email: support@fimull.com
Business Hours: Monday – Friday, 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

1. Introduction

At Lovinolive Inc (FIMULL), your privacy is very important to us.
We are committed to handling your personal data transparently and responsibly.
This California Disclosure Policy explains how we collect, use, share, and protect the personal information of California residents, in accordance with:

The California Consumer Privacy Act (CCPA)
The California Privacy Rights Act (CPRA)
The California Online Privacy Protection Act (CalOPPA)

Even though our company mainly ships to Germany, we operate under U.S. law and extend California-level privacy protections to all customers, regardless of their location.

2. What Information We Collect

We collect only the information necessary to provide our products and services efficiently.
Below are the categories of data we may collect:

Category	Description	Examples
Identifiers	Personal details that identify you	Full name, email address, phone number, billing and shipping address
Commercial Information	Transaction details	Product purchases, order history, payment method (no credit card stored)
Internet/Network Activity	Website usage and analytics	IP address, browser type, cookies, pages visited
Device and Technical Data	Information from your device	Device type, operating system, referral source
Geolocation Data	Approximate region	Used for fraud prevention and shipping verification
Customer Preferences	Your product interests and settings	Lighting preferences, shopping frequency, wishlist items

We never collect sensitive identifiers such as Social Security numbers, biometric data, or health-related details.

3. How We Collect Information

We collect personal data in several ways:

Directly from you: When you place an order, create an account, or contact customer support.
Automatically: Through cookies, analytics tools, or device data when you browse our website.
From third parties: Such as payment processors, logistics partners, or advertising networks (for remarketing).

All data is collected lawfully and used solely for the purposes described below.

4. Why We Collect and Use Your Information

We process your data for specific, lawful business purposes, including:

To process and deliver your orders efficiently
To communicate order updates, confirmations, or returns
To provide reliable customer service and support
To improve our website’s performance and user experience
To conduct fraud checks and maintain payment security
To personalize promotions or offers (with consent)
To comply with tax, accounting, and legal obligations

We do not use your personal data for automated decision-making or profiling without your explicit consent.

5. Sharing and Disclosure of Information

We may share limited information only when necessary to run our business smoothly.
Your data may be shared with:

Payment processors (to verify and complete your transactions)
Shipping partners (to deliver your order to the right address)
Analytics providers (like Google Analytics for performance tracking)
Advertising partners (for non-identifiable aggregated data insights)
Legal authorities (only if required by law or court order)

All third-party service providers are bound by confidentiality and data protection agreements.
We never sell, rent, or trade your personal information for profit.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.
These cookies help us:

Remember your cart and preferences
Understand how visitors use our website
Display relevant content or offers

You can manage or disable cookies anytime through your browser settings.
Disabling cookies may limit some website features, but essential functions will remain available.

7. Your Privacy Rights (For California Residents)

Under the CCPA/CPRA, California residents have the following rights:

Right to Know: You can request details about the personal information we collect and how it’s used.
Right to Access: You can ask for a copy of your personal data that we hold.
Right to Delete: You can request deletion of your personal data (except when retention is required by law).
Right to Correct: You may correct inaccurate or outdated information.
Right to Opt-Out: You may opt out of data sharing used for advertising or analytics.
Right to Limit Use: You can request that your sensitive data not be used for profiling or advertising.
Right to Non-Discrimination: We will never deny you products, charge higher prices, or reduce service quality if you exercise your privacy rights.

To exercise your rights, please contact us at support@fimull.com with the subject “California Privacy Request.”
We will respond within 45 days as required by law.

8. Data Security

We implement strong technical and organizational security measures to protect your data, including:

SSL encryption for all data transfers
PCI-DSS-compliant payment gateways
Regular system monitoring for vulnerabilities
Restricted employee access to customer information

Despite these measures, no system is completely immune from unauthorized access.
If a breach occurs, we will notify affected users in compliance with California law.

9. Data Retention and Storage

We keep your data only as long as necessary for:

Fulfilling your orders
Meeting accounting, tax, and warranty requirements
Complying with legal obligations

After this period, we delete or anonymize your information safely and securely.

10. Children’s Privacy

We do not intentionally collect personal data from anyone under 16 years old.
If you believe a minor has provided us information without consent, please contact us immediately, and we will remove it.

11. International Data Transfers

Since our operations are based in the United States and we ship primarily to Germany, your data may be transferred and processed across borders.
We ensure that all international transfers comply with GDPR principles and California data protection standards, including contractual safeguards for cross-border data handling.

12. Your “Do Not Sell or Share” Rights

We do not sell personal information under the definition of the CCPA.
However, if you wish to opt out of any data sharing for marketing or analytics, you can:

Click on the “Do Not Sell or Share My Information” link (if available on our site), or
Email support@fimull.com requesting to opt out.

We will process your opt-out request within 15 business days.

13. Updates to This Policy

We may update this California Disclosure Policy from time to time to reflect changes in laws, technology, or business operations.
When updated, a new effective date will appear at the top of this page.
We encourage you to review this page periodically to stay informed.

14. How to Contact Us

If you have any questions or wish to exercise your privacy rights, you can reach us at: